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Programming Skills

SAS
Tableau
SQL
Python
R
Git
Bash

Other Skills

Office Tools: Excel, PowerPoint, Confluence, Jira, VersionOne

Internal Systems: HROS, FBRMS, TravelBox

Languages: English, Mandarin, Cantonese

Volunteer & Hobbies

Disney Data Analytics Conference Women Mentor

Semi-final judge of Christopher Columbus Award

Purdue Boiler Out Activity Coordinator

Calligraphy, Photography, Travel Planning, Horror Movies

Disclaimer

Made w/ R pagedown.

Source code: github.com/taffyyue/data-driven-resume.

Last updated on 2021-05-30.

Main

Mengwei Yue (Taffy)

Strong background in analytics with a MS in Statistics and MS in Hospitality and Tourism Management. Capable of extracting insights from analytical process and advanced science models to make strategic recommendation for both technical and business clients, by effective storytelling/visualization. Serve as an SME within team for Resort/FB Revenue Management Systems and continuously optimize system designs and requirements to drive value and improve business efficiencies.

Career goal is to obtain a management position that synergizes my domain knowledge and technical skills in making impactful decisions that drive both revenue and Guest satisfaction.

Working Experiences

Product Integration Manager

The Walt Disney Company

Lake Buena Vista, FL

Current - 09/2019

  • Led the F&B Revenue Management team to compile project scope, estimate resource/timeline and assess risks for F&B Revenue Management System upgrade
  • Spearheaded the deployment of the machine learning driven DVC member forecast automation under Linux environment - a milestone Python project recognized by Resort Revenue Management team
  • Assessed the COVID impact on Resort Revenue Management System and managed system and process changes to mitigate the impact: applied censorship, developed monitoring processes and tools, supported DDSI in-house Resort Alternative Forecast
  • Supervised professional interns in several projects to provide technical support and career guidance
  • Migrate and enhance existing SAS reporting processes to Python code and schedule daily execution through Gitlab

Sr. Integration Consultant

Walt Disney Parks & Resorts

Lake Buena Vista, FL

09/2019 - 08/2018

  • Work with Revenue Management analysts from Walt Disney World, Disneyland Resort and Disneyland Paris to gather business requirements, troubleshoot issues, recommend system configurations, and provide documentation and training
  • Developed numerous Tableau visualizations using backend data to fill gaps in native vendor GUI, improve user experience and aid decision making
  • Supported the design and testing of the DDSI in-house Resort Dynamic Pricing system

Integration Consultant

Walt Disney Parks & Resorts

Lake Buena Vista, FL

08/2018 - 10/2016

  • Supported the requirement gathering, functionality testing, implementation and UAT of several major enhancements of the Resort Revenue Management System
  • Led Genpact to develop the Selling Limit Calculator based on a detailed project specification documentation, including phases of idea brainstorming, solution design, code optimization, implementation and user training
  • Conducted code refactoring to optimize execution efficiency of several SAS reporting scripts - reduced runtime of Selling Limit Calculator from 10 hours to 15 minutes
  • Supported the integration of TravelBox implementation for Walt Disney World and Disneyland Paris

Revenue Management Intern

Walt Disney Parks & Resorts

Lake Buena Vista, FL

10/2016 - 01/2016

  • Performed quantitative analysis utilizing data mining techniques to understand hybrid mix metrics and performance of the hybrid Revenue Management System, which manages both segmented and unsegmented demand to prevent revenue dilution caused by customer buy-down
  • Supported the introduction of ancillary revenues from park tickets, merchandise, food and beverage spend into our Revenue Management System

Contract Processor and Analyst

Orange Lake Resort

Kissimmee, FL

01/2015 - 03/2014

  • Communicated owner utilization rate and transaction balances data to sales consultants
  • Generated sales report to assist with reconciliation and analyzed how guests’ background influences buying decision

Administrative Intern

Indy Hostel

Indianapolis, IN

08/2013 - 05/2013

  • Managed social media activities and advertisements on Google AdWords
  • Analyzed hostel website performance, online experience and engagement level using Google Analytics

Manager Assistance Intern

Shanghai Guangdong Hotel

Shanghai, China

08/2010 - 05/2010

  • Conducted survey to investigate customers’ preferences on service features and presented the result to the directors
  • Implemented new service-oriented projects to reduce average wait time of customers by 64%

Education & Research

SAS Certifications

Certified Statistical Business Analyst Using SAS 9: Regression and Modeling

Certified Advanced Programmer for data management software SAS 9

Certified Base Programmer for data management software SAS

Master of Science in Statistics Data Mining Track

University of Central Florida

Orlando, FL

12/2017 - 08/2015

  • Statistical Modeling of price change patterns on consumers’ propensity in hotel booking
  • Study of empirical model to identify the responsible group for terrorist attacks

Master of Science in Hospitality and Tourism Management

Purdue University

West Lafayette, IN

10/2013 - 08/2011

  • Thesis: The Impact of Availability Of Vegetarian Menu Items On Consumers’ Behavioral Intention
  • Factor Analysis on relationship between cultural difference and hotel service failure

Bachelor of Science in Hospitality and Tourism Management

Sun Yat-Sen University

Guangzhou, China

06/2011 - 09/2007

  • Student Spring Festival Travel Motivation Research